We’re on a mission to provide equitable access to economic opportunity, for everyone.
We close critical skill gaps in the workforce through a new kind of apprenticeship that combines work and learning. We begin by recognizing high-potential individuals both inside and outside of a company's current workforce and then we create applied, guided and equitable learning programs, with measurable impact. Because we believe the world needs a better way to match its potential.
We work with over 1,500 leading companies including the likes of Microsoft, Citi and Just Eat to help solve their business-critical problems, and we’ve trained over 16,000 professional apprentices in the tech and data skills of the future. This is made possible by our global team who are driven to achieve a mission that matters, together.
Join Multiverse and help us set a new course for work.
The Opportunity
As an AI/Data Cohort Coach you will be responsible for guiding the learning experience for apprentices and helping them reach their full potential. Your role will be focusing on personalised coaching, where you'll be supporting apprentices across multiple businesses to become the next generation of business leaders.
Specifically, you will
Guide apprentices to successful, timely completion of their programme.
Master group and individualised coaching techniques to enhance apprentice learning.
Adhere to coach quality frameworks to ensure a consistent level of quality for every coaching session and a consistent experience for every apprentice.
Create a vibrant, inclusive and motivating environment that drives apprentice learning, engagement and overall satisfaction.
Maintain an owner’s mentality, whether while working with assigned apprentices or in support of other coaches, be proactive in taking action, sharing feedback, or providing support to ensure the progress and success of our learners.
Work with Ops and other supporting teams to review and action the data provided to deliver the best experience for your apprentices.
Engage with apprentice managers for synchronous progress reviews using the information provided by the ops teams.
Focus on results related to the programme health of your apprentices, implementing interventions in partnership with operations team members to ensure learners stay on track, standing the best chance of success on programmes.
Utilize resources & learning opportunities provided by Multiverse, stay up-to-date on knowledge, learning and product updates, to ensure you are equipped to support your apprentices.
Build & maintain credibility with your apprentices by utilising a mixture of professional experience, program/domain knowledge and client context in your interactions.
Create a compelling narrative about Multiverse, our mission, and the pillars of our offering, and help apprentices connect to it through the duration of their apprenticeship, and beyond.
About you
Technical Capability
3 + years of professional experience where you have used data on a daily basis to make informed business decisions
Strong expertise in data collection, processing, and analysis, with proficiency in Excel and BI tools.
Solid proficiency in the latest generative AI tools (e.g. ChatGPT, Claude, Gemini)
Teaching & Coaching Capability
Exceptional written, verbal and on-camera communication and presentation skills
Practical experience teaching, mentoring or coaching professionals in an academic or commercial environment
Demonstrated mastery of coaching best practices and/or openness to develop in this area
Passion for delivering the best learning opportunities and supporting others on their development journey
Experience managing and developing positive stakeholder relationships; as a coach, part of your role will be working closely with both learners and their managers
Belief in the principles of applied learning: supporting learners to develop the knowledge, skills and behaviors to generate real business outcomes as quickly as possible
How we hire
Benefits
Time off - 27 days holiday, plus 7 additional days off: 1 life event day, 2 volunteer days and 4 company-wide wellbeing days and 8 bank holidays per year
Health & Wellness- private medical Insurance with Bupa, a medical cashback scheme, life insurance, gym membership & wellness resources through Gympass and access to Spill - all in one mental health support
Hybrid & remote work offering - with weekly or monthly visits to the London office and the opportunity to work abroad 45 days a year
Team fun - weekly socials, company wide events and office snacks!
Our commitment to Diversity, Equity and Inclusion
We’re an equal opportunities employer. And proud of it. Every applicant and employee is afforded the same opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. This will never change. Read our Equality, Diversity & Inclusion policy here.
Right to Work
Do you have the right to work in the UK? Unfortunately, at this time we cannot offer sponsorship for this role and we cannot consider overseas applications.
Safeguarding
All posts in Multiverse involve some degree of responsibility for safeguarding. Successful applicants are required to complete a Disclosure Form from the Disclosure and Barring Service ("DBS") for the position. Failure to declare any convictions (that are not subject to DBS filtering) may disqualify a candidate for appointment or result in summary dismissal if the discrepancy comes to light subsequently.
